Although New York is safer than some might think, use caution and be aware of your surroundings, especially at night. Photo credit: © NYC & Company RELATED LINKS Return to City Guide: New York City

If you arrive in Manhattan braced for caustic encounters with the city's notoriously rude populace, you'll be pleasantly surprised to find that New York is a much friendlier town than its reputation would suggest. True, the stresses of living in such a big, congested urban environment can bring out the worst in people, but there are plenty of accommodating folks in Manhattan who will gladly come to the aid of a visitor who is lost or otherwise in need of assistance. Treat the locals with respect and humor, and in most cases they'll respond in kind — especially if you don't dress and act like a stereotypical tourist.

That said, a certain amount of common-sense caution is in order. When arriving at the airports, Penn Station or Grand Central, don't let anyone but a uniformed porter carry your bags, and avoid the touts who will try to talk you into an unlicensed taxi. At your hotel, keep all valuables (especially jewelry, cameras and laptop computers) under lock and key. When you're out in public, keep a close grip on your purse or backpack, and never leave your wallet or cell phone dangling from a back pocket. Finally, bear in mind that New York drivers are highly aggressive behind the wheel, so you should be extra vigilant whenever you cross the street — even if you think you have the right of way.

For a good introduction to the city's kinder, gentler side, contact Big Apple Greeters, a nonprofit group based in New York that matches visitors with volunteer guides. All Big Apple Greeters are local residents who enjoy sharing their enthusiasm for New York with others, and they'll show you around for two to four hours absolutely free of charge. The service is offered for individuals and for groups of no more than six people. All arrangements are subject to the availability of a volunteer guide, so submit your request as far in advance as possible. For further details and an online request form, go to www.bigapplegreeter.org.